Privacy and Cookie Policy


This “Privacy and Cookie Policy” governs the processing of your personal data by the data controller: La famille Victor gcv, Victor Braeckmanlaan 130, 9040 Sint-Amandsberg, BE0835.245.620 (hereinafter: “La famille Victor”).

Please read this Privacy and Cookie Policy carefully, as it contains essential information about how your personal data is processed and which cookies are used. By providing your personal data on http://www.viswijf.com and via the email addresses on our site, you acknowledge that you have read this Privacy Policy. You expressly agree to it, as well as to the processing of your personal data.

Article 1 โ€“ General

    1. La famille Victor complies with the “Law of December 8, 1992, on the protection of privacy with regard to the processing of personal data,” as amended by the Law of December 11, 1998, as well as the anti-spam provisions from Book XII of the Code of Economic Law concerning the “right of the electronic economy.”
    1. La famille Victor also complies with the European Regulation 2016/679 of April 27, 2016, concerning the protection of personal data through this Privacy Policy.
    1. The data controller for your personal data is La famille Victor. A declaration has been made to the Commission for the Protection of Privacy regarding the processing of your personal data.



Article 2 โ€“ Personal Data

2.1. Personal data you provide to us:

  • Category 1, without registration: your IP address;
  • Category 2: your profile name, password, email address, login details
  • Category 3: when subscribing to our newsletter: your email address;
  • Category 4: via cookies: Session ID and wordfence_verifiedHuman;
  • Category 5: your address details following an order placement.


2.2. Fibre Mood can collect personal data from you in various ways:

a. through the use of cookies (see below);
b. during your registration and use of the Website;

2.3. The Website also uses cookies that collect some personal data. For the provisions regarding the use of cookies, see article 9.


Article 3 โ€“ Purposes of Processing

3.1. General purposes:

La famille Victor will use the Personal Data collected from you exclusively for the following purposes:

  • Category 1: maintaining and improving this Website and including Personal Data in anonymous statistics, from which the identity of specific individuals or companies cannot be derived, based on the legitimate interests of La famille Victor to continuously improve its Website and services;
  • Category 2: managing your account on this Website for the purpose of using our Company and website, based on the execution of an agreement requested by you, and, if indicated by you, also sending direct marketing, based on your explicit, prior consent;
  • Category 3: sending you direct marketing, newsletters, actions, and promotions, based on your explicit, prior consent;
  • Category 4: (purposes of cookies), based on your explicit, prior consent;
  • Category 5: delivery and invoicing of products ordered by you, based on providing a service requested by you.


You are not obliged to disclose your Personal Data, but you understand that providing certain services becomes impossible if you refuse processing.

3.2. Direct marketing:

The personal data will also be used for direct marketing, provided you have given additional explicit consent (“opt-in”).

If you are already included in our mailing list for receiving marketing material in electronic form, La famille Victor may use your data to send marketing and other material related to La famille Victor, its products, and/or services. La famille Victor may use the data you provided to update documents kept by La famille Victor.

This consent can be withdrawn at any time, without justification and free of charge, for example, by clicking on the unsubscribe link provided at the bottom of each promotional email.

3.3. Transfer to third parties:

In the event of a complete or partial reorganization or transfer of activities of La famille Victor, where it reorganizes, transfers, ceases its business activities, or if La famille Victor goes bankrupt, this may mean that your data is transferred to new entities or third parties through which the business activities of La famille Victor are wholly or partially carried out.

La famille Victor will reasonably attempt to inform you in advance of the fact that La famille Victor discloses your data to said third party, but you also acknowledge that this is not technically or commercially feasible under all circumstances.

La famille Victor will not sell, rent, distribute, or otherwise commercially make your Personal Data available to third parties, except as described above or unless with your prior consent.

3.4. Legal requirements:

In rare cases, it may occur that La famille Victor must disclose your Personal Data pursuant to a court order or to comply with other mandatory laws or regulations. La famille Victor will reasonably attempt to inform you in advance, unless this is subject to legal restrictions.

Article 4 โ€“ Duration of Processing

The personal data is stored and processed by us for a period necessary in function of the purposes of the processing and in function of the contractual relationship between La famille Victor and you. If there is no communication after 3 years, your customer profile will be deleted.

Article 5 โ€“ Your Rights

5.1. Right of access and inspection:

You have the right to access your personal data at any time, free of charge, as well as the use we make of your personal data.

5.2. Right to rectification, deletion, and restriction:

You are free to provide your personal data to La famille Victor or not. Additionally, you always have the right to request us to correct, supplement, or delete your personal data. You acknowledge that in case of refusal to communicate or request for deletion of personal data, certain services and products cannot be delivered.

You may also request to restrict the processing of your Personal Data.

5.3. Right to object:

You also have the right to object to the processing of your personal data for serious and legitimate reasons.

Additionally, you always have the right to object to the use of personal data for direct marketing purposes; in such a case, you do not need to provide reasons.

5.4. Right to free data transfer:

You have the right to obtain your Personal Data processed by us in a structured, commonly used, and machine-readable format and/or to transfer it to other controllers.

5.5. Right to withdraw consent:

To the extent that the processing is based on your prior consent, you have the right to withdraw that consent.

5.6. Exercising your rights:

You can exercise your rights by contacting us, either by email to info@viswijf.be, by mail to La famille Victor, Victor Braeckmanlaan 130, 9040 Gent, with a copy of your identity card attached.

5.7. Automated decisions and profiling:

The processing of your Personal Data does not include profiling, nor will you be subjected to automated decisions by us.

5.8. Right to file a complaint:

You have the right to file a complaint with the Belgian Privacy Commission: Commission for the Protection of Privacy, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, email: commission@privacycommission.be.

This does not affect the possibility of seeking a remedy before a civil court.

If you suffer damage as a result of the processing of your personal data, you can file a claim for compensation.

Article 6 โ€“ Security and Confidentiality

6.1. We have developed security measures that are adapted on a technical and organizational level to avoid the destruction, loss, falsification, alteration, unauthorized access, or accidental notification to third parties of collected personal data as well as any other unauthorized processing of this data.

6.2. In no event can La famille Victor be held liable for any direct or indirect damage resulting from an incorrect or unlawful use by a third party of the personal data.

6.3. You must always comply with the security regulations, among other things by preventing any unauthorized access to your login and code. You are therefore solely responsible for the use made from the Website of your computer, IP address, and your identification data, as well as for their confidentiality.


Article 7 โ€“ Access by Third Parties

    1. In order to process your personal data, we grant access to your personal data to our employees.
    1. We guarantee a similar level of protection by making contractual obligations enforceable against these employees and appointees, which are similar to this Privacy Policy.


Article 8 โ€“ Declaration to the Privacy Commission

A declaration has been made to the Commission for the Protection of Privacy for this processing of personal data. You can always contact this Commission at the following addresses:

Commission for the Protection of Privacy
Drukpersstraat 35
1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 48 35
commission@privacycommission.be

Article 9 โ€“ Cookies

9.1. What are cookies?

A “cookie” is a small file sent by the server of La famille Victor and placed on the hard drive of your computer. The information stored on these cookies can only be read by us and only during the duration of the visit to the Website.

9.2. Why do we use cookies?

Our Website uses cookies and similar technologies to distinguish your user preferences from those of other users of our Website. This helps us to provide you with a better user experience when you visit our Website and also allows us to optimize our Website.

As a result of recent legislative changes, all Websites targeting certain parts of the European Union are required to ask for your consent to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy provides you with clear and complete information about the cookies we use and their purpose.

9.3. Types of cookies:

Although there are different types of cookies, distinguished by functionality, origin, or storage period, the legislation mainly distinguishes between functional or technically necessary cookies on the one hand and all other cookies on the other hand.

The Website exclusively uses the following cookies:

Functional cookies

NameOriginFunctionStorage time
wordfence_verifiedHumanWordPressTo check if the visitor is a person and not a robot.1 day
_gaGoogle analyticsAnalyzing general data2 years



Non-functional cookies

NameOriginFunctionStorage time
EmarketeerApp emarketeerTracking visits to our website2 years


For cookies placed by third parties (e.g., Google Analytics), we refer you to the statements these parties provide on their respective websites. Note: we have no influence on the content of those statements, nor on the content of the cookies of these third parties: Google Analytics cookies

9.4. Your consent:

Upon your first visit to our Website, you will be asked to accept our different types of cookies. You can allow or refuse cookies category by category. You can change the cookie settings for our Website at any time via the hyperlink at the bottom of our website and thus withdraw your consent.

You can refuse the installation of these cookies by choosing “Refuse Cookies” in the pop-up screen offered at the first use of the Website.

You can also refuse or block cookies by changing the configuration parameters of your navigation system. Disabling cookies may mean that you cannot use certain functionalities of the Website.

If you have any further questions or comments regarding the processing of your personal data, please feel free to contact us, either by email at info@viswijf.com or by mail to La famille Victor, Victor Braeckmanlaan 130, 9040 Gent.

You can also find more information about cookies at: http://www.allaboutcookies.org/
More information about online behavioral advertising and online privacy can be found here: http://www.youronlinechoices.eu/

Contact us at {email} for questions related to refunds and returns.